CMTN Continuing Studies 

Upcoming courses

Customer Service
By the end of this workshop participants should
be able to:  State what customer service means in
relation to all your customers, both internal and
external; Recognize how your attitude affects
customer service; Identify your customers' needs;
Use outstanding customer service to generate
return business; Build good will through
in-person customer service; Provide outstanding
customer service over the phone; Connect with 
customers through online tools; Deal with
difficult customers.
Course number:
CEBSNS 948
Campuses offered:
  • Terrace
Price:
$119.25
Times:
Nov. 1 (2024) 8:30 a.m. - 4:30 p.m.
Hours:
6
Register at:
https://www.coastmountaincollege.ca/registration-records/register-for-continuing-studies

Contact

For more information on upcoming courses contact CMTN Workforce Training.