Career & Professional Development

Effective Communication & Conflict Management

This course is based on recognizing different communication styles and provides tools and strategies for leaders to more effectively communicate with others. If a manager does not get the expected results from others, a critical analysis should reveal the following:

  • Is the right message being conveyed?
  • Do others understand the purpose and expectations of the message?
  • Is there follow-up on the agreements and commitments made?

This course is part of our Leadership Training Series, other course offerings in this series are:

  • Core Essentials for Leaders
  • Delegation & Empowerment
Course number:
Campuses offered:
  • Prince Rupert
  • Terrace


No upcoming dates scheduled. Please contact your local campus to express interest or contact Contract Services to set up training for your organization. 

Register at: